Common questions
Things people usually ask.
If you do not see your question here, just call or text. I am happy to talk through anything before you book.
Are you insured?
Yes. I carry general liability insurance to protect your home and my work. I can provide proof of insurance to any client who asks.
Do I need to be home during the cleaning?
Most of my recurring clients leave a key or a garage code so I can clean while they are at work. For first time cleans I prefer to meet you in person if your schedule allows. Whatever works for you works for me.
What if I am not happy with the clean?
Call or text me within 24 hours and I will come back and fix whatever is not right at no charge. I have been doing this since 2015 and my reputation is everything.
Do you bring your own supplies?
Yes. I bring everything I need. If you have specific products you want me to use (allergies, pets, scent preferences) just tell me and I will use yours.
Are you pet friendly?
Absolutely. I love pets. I have cleaned for dogs, cats, birds, and one very large parrot. Just let me know about your pets ahead of time so I can plan around them.
How do I pay?
I send a Square invoice after every clean. You can pay by card, Apple Pay, Google Pay, or bank transfer. Recurring clients can save a card on file for automatic payment.
Do you do offices or commercial spaces?
I focus on residential cleaning. Small home offices inside a residential clean are included. For larger commercial spaces I am happy to refer you to someone good.
How far in advance should I book?
First time deep cleans usually book one to two weeks out. Move outs and post construction can sometimes happen sooner. Recurring clients get priority on the schedule.
Do you have a minimum?
My minimum service is $97. Most homes fall well above that. The instant quote tool will tell you exactly what your home would cost in about 30 seconds.
What areas do you serve?
I am based in Siloam Springs and serve all of Northwest Arkansas including Gentry, Cave Springs, Bentonville, Rogers, Fayetteville, Bella Vista, and Springdale. If you are within 45 miles of Siloam Springs I can probably get to you.
Still have a question?
Call, text, or send a message. I answer everything personally.